I'm not able to use The Knot Registry store credit on my purchase, what do I do?

It's possible that updating your internet browser, clearing your cache, or trying a difference device could solve the issue you are seeing. 

 

Here are some troubleshooting tips that could resolve this for you. 

 

  • Make sure that your internet browser is updated to the most recent version
  • Clear your cookies/cache
  • Try making the purchase on a different device
  • Purchase on an incognito window

 

If you need any help clearing your cache, select the browser name for information: Firefox or Google Chrome

 

We want to make sure you have the best experience using our site, so just a heads up, it works best with the latest versions of Mozilla Firefox and Google Chrome

 

 

 

updated 11/12/2024