Before you contact us for further assistance:
- Please try to clear your Cache and Cookies.
- Confirm that you are using an updated version of your browser - go here to find out if your browser is up-to-date!
If you continue to have difficulties signing into The Knot or resetting your password, please email email@example.com and include:
- Email address you used to set up your account
- Where you created your account i.e. The Knot Website, The Knot Planner App, LookBook App, The Bump (It's okay if you don't remember!).
- From where on The Knot are you trying to log in i.e. link on the homepage, from the header
- Type of device you are using i.e. PC, Mac, iPhone
- Type of browser i.e. FireFox, Chrome
- Explain what happens when you try to log in