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My hotel link doesn't direct my guests correctly, can this be fixed?

There are a few common reasons why a hotel link might not work as expected on your Wedding Website. Check the following to troubleshoot:

  • Verify the link type: Ensure you copied your unique booking link directly from the hotel’s email confirmation. A standard hotel homepage or regular booking link will not connect to your specific room block.
  • Using Engine? Check your inbox for a specific email from Engine containing your unique booking link, and paste that exact URL onto your site.
  • Include codes/extra details: If your hotel provided a specific group code or additional details, make sure to add those to the notes section of your wedding website so guests have everything they need.

 

updated 9/17/2026