Even though we do not have a size limit on photo uploads, we have found it's best to follow these guidelines:
- If you are having an issue uploading photos using a mobile device, try using a desktop pc and use Chrome or Firefox for your browser
- It's best to add photos that are 5 MB or less. Typical images that you see on websites are roughly 1024 x 768 or 1280 x 1024 with a 72 ppi resolution. This will keep the photos in the KB file size and will guarantee a better result in trying to upload your photos. You cannot upload a photo that is larger than 30 MB into a photo album on your wedding website. If you received photos from your photographer, likely they are large files, intended for printing instead of uploading. You will want to save a copy of these files and resize the copy down before uploading to your site.
- Also, consider the connection to the internet that you have while uploading your photo. The slower the upload speed, the longer it will take for your photos to upload. Please be patient during this process.
These are rough guidelines but seem to work for most of our couples. If you feel like you have another issue going on, please let us know and we would be happy to help you.
updated 3/13/2025