When your dishes arrived, were you surprised by the color?
Have you reconsidered that duvet?
We're here to help!
- Log into your Gift Tracker HERE
- Locate the gift you'd like to return and choose "Return Gift"
- When the form appears, please fill it out. Don't forget to indicate whether you're looking for a replacement or if you'd prefer store credit.
- After you complete the form, just click on "Submit Request." This will send your request over to The Knot Customer Support team.
- You'll receive an email at the address linked to your The Knot account with your next steps.
- If you're returning a gift, please let the Customer Support representative know that you've returned the item. They’ll need your reply in the thread to issue your store credit.
updated 8/6/2025