While The Knot is set to display your wedding details in standard 12-hour time, sometimes a guest's individual device or browser settings will "override" that preference. Essentially, the device is trying to be helpful by showing time in the format the user has selected for their entire system.
Common Culprits:
System Settings: If a computer or phone is set to a specific region (like the UK) or has "Military Time" toggled on in the Windows Time & Language or Mac Date & Time settings, it will force the website to match.
Browser Privacy: In Chrome, if "Site Location" is turned off under Privacy & Security, the browser may default to a universal 24-hour format because it doesn't know which local time zone you prefer.
VPNs & Plugins: If a guest is using a VPN or certain ad-blockers, the website might think they are browsing from a region that exclusively uses 24-hour time.
🕒 Troubleshooting Time Formats: A Quick Guide
Is your wedding website showing "18:00" instead of "6:00 PM"? While our site is set to standard 12-hour time, your personal device or browser might be "translating" it into a 24-hour format based on your local settings.
Here is how to get back to standard time:
On a Mobile Device
iPhone/iPad: Go to Settings > General > Date & Time and ensure the 24-Hour Time toggle is turned OFF.
Android: Go to Settings > System > Date & Time and toggle off Use 24-hour format.
On a Computer
Windows: Go to Settings > Time & Language > Region. Ensure your "Country or Region" is set to your current location, as this dictates the default time format.
Mac: Go to System Settings > General > Date & Time. Click Language & Region settings to ensure your "Time Format" is not set to 24-Hour.
In Your Browser (Chrome)
If your computer settings are correct but the time still looks off, Chrome might be "hiding" your location for privacy, which defaults the clock to a universal 24-hour format:
Click the three dots in the top right corner > Settings.
Go to Privacy and Security > Site Settings.
Under Location, ensure "Sites can ask for your location" is selected.
Note on VPNs: If you are using a VPN for work or privacy, your device may think you are in a different country that uses 24-hour time by default. Try temporarily disconnecting to see if the time reverts to the standard format.
Still seeing "Military Time"? No worries! Reach out to us with your device type and browser name, and we’ll be happy to help you troubleshoot further.
updated 1/23/2026